Terms & Conditions
Please read these Terms & Conditions carefully before using this website.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the site.
1. About This Website
This website is owned and operated by Lisa Long (“we”, “us”, “our”).
This website provides information about psychology services, coaching services, digital resources, and ways to work with me.
2. Psychology and Mentoring Services
I provide psychology services that may include psychological support, psychoeducation, formulation, and psychologically informed guidance.
These services:
Are not emergency services.
Are not a substitute for medical care, psychiatric treatment, or crisis intervention.
Do not include prescribing medication.
Are delivered within professional and ethical standards relevant to psychology practice.
If you are experiencing acute distress, thoughts of self-harm, or require urgent mental health support, you should contact your Doctor, local emergency services, or a qualified mental health professional immediately.
By engaging in psychology services through this website, you acknowledge that:
You are responsible for your own wellbeing between sessions.
Outcomes cannot be guaranteed.
Psychology is a collaborative process and progress varies between individuals.
3. Coaching Services
Coaching services offered through this website are non-therapeutic and focus on business, mindset, decision-making, and practical implementation.
Coaching:
Does not involve diagnosis or treatment of mental health conditions.
Is not therapy or counselling.
Is future-focused and goal-oriented.
Where appropriate, psychological knowledge may inform coaching discussions, but coaching remains distinct from formal psychological therapy.
4. Suitability & Boundaries
I reserve the right to determine whether my psychology or coaching services are appropriate for you.
I may recommend alternative or additional support if:
Your needs fall outside my scope of practice
A different type of therapeutic or medical support would be more suitable
I may also pause or end services if continuing would not be clinically, ethically, or professionally appropriate.
5. Digital Products & Downloads
When you purchase or access a digital product or free download:
You receive a personal, non-transferable licence for individual use.
Content may not be shared, reproduced, resold, or distributed without written permission.
All digital products are delivered electronically.
Due to the nature of digital content, all sales are final unless otherwise stated..
6. Email Communications
By subscribing to my mailing list or downloading a resource, you agree to receive email communications from me.
You may unsubscribe at any time using the link provided in emails.
I do not sell or share your data.
Further details are outlined in my Privacy Policy.
7. Intellectual Property
All materials on this website - including written content, psychological frameworks, downloads, branding, and resources - are the intellectual property of Lisa Long, unless otherwise stated.
You may not:
Copy or reproduce materials for commercial use.
Use content to create similar services or products.
Present any materials as your own.
8. Disclaimer
All content on this website is provided for educational and informational purposes.
While psychology services are offered, I do not guarantee outcomes or results. Individual experiences and progress will vary.
Use of this website and its content is at your own discretion and responsibility.
9. Limitation of Liability
To the fullest extent permitted by law:
I am not liable for any loss, damage, or injury arising from the use of this website or its content.
I am not responsible for indirect or consequential losses.
10. External Links
This website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.
11. Changes to These Terms
We may update these Terms & Conditions at any time.
Changes will be posted on this page with the revised date.
Continued use of the website constitutes acceptance of the updated terms.
12. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
13. Contact
If you have questions about these Terms & Conditions, please contact:
Lisa Long
Email: lisa@thelisalong.com
